RENEE LEACH        cell: 443.799.0734 | email: reneeleach.email@gmail.com

 

 

Atlanta-based IT Professional with a diverse technical background, searching for an opportunity to build upon analysis, development and implementation skill set in relation to content and data.

 

I have passion for all things technical and possess excellent skills utilizing process, practices and procedures within business environments.  Interested in pursuing a role in Web Content / Business Intelligence.

 

INTERPERSONAL OVERVIEW

 

·   Self-starter, fast learner, and strong individual contributor and team player

·   Excellent time management, organization and oral / written communication skills

·   Detail oriented with a proven process oriented mindset

·   Strong technology skills and understanding, with the ability to work effectively with managers, users, and technical staff, and be pro-active in problem resolution.

·   Experience working with cross functional creative, technical and strategic teams (i.e - SMEs)

·   Experience working within Agile / project managed environments - willing to learn more about Agile Methodology

·   Able to respond effectively to changing events and competing priorities - balancing multiple projects in fast paced environments both independently or as part of a team

 

TECHNICAL OVERVIEW

 

OFFICE

·   Microsoft Office / Open Office, Photoshop / GIMP

·   DESKTOP: Windows XP – 8 / MAC OS X / Ubuntu | DEVICES: Windows 8 tablet, iPad, iPhone, Android

 

WEB

·   Proficient in HTML / CSS, both in direct edit of content markup and in HTML editing tools (would like to work with these skills on a more consistent basis)

·   Familiar with JS / jQuery script usage (in progress learning)

·   CONTENT MANAGEMENT:  WordPress, SquareSpace, Adobe AEM / CQ, Teamsite, Alfresco, proprietary systems

·   Sublime Text, Aptana Studio, Dreamweaver, Terminal usage (MAC OS), Eclipse

·   WEB HOSTING: cPanel / Fantastico, phpMyAdmin, FTP | CDN: Akamai

·   Website Analysis / Search: Google Analytics, SEO | Familiar with various social media channels

·   Experience driving web technology build, test and deployment activities

 

MEDIA

·   Music Software:  Ableton Live, Traktor, Virtual DJ, Renoise and iPhone / iPad applications

·   HTML / CSS Animation: Hippo Animator 4 (experimental)

 

BUSINESS INTELIGENCE

·   Self-studying > Salesforce Administration, SharePoint and Tableau

 

CURRENT EXPERIENCE (contract):

 

June 2014 – presentAT&T MOBILITY e-Commerce Specialist / Web Content (H10 Capital)                 Atlanta, GA

 

·   Content authoring of targeted campaigns within Adobe AEM / CQ based on proprietary AT&T persona / segmentation rules and sales requirements (Utilized templates, components and web pages)

·   Daily implementation of marketing content within deadline driven, customer-facing Shop Wireless, Mobile HP and Mobiles Deals promotion pages on att.com - day-to-day Jira tickets and special project support as needed

·   Experienced in testing online content in various browsers and publishing content marquees to tiered environments

·   Liason to Business Strategy to make sure that AT&T promotions were implemented to att.com per SLA timelines and according to Business Owner / QA standards

·   Daily Jira workflow deployments to proprietary staging environments for transfer to various production servers (Manual approval, rejection, publication of static & dynamic content)

·   Software: Adobe AEM / CQ 5.5, VPN access, SharePoint, Jira, Outlook,  proprietary software

 

RELEVANT EXPERIENCE:

 

Oct 2013 – Mar 2014WebMD Web Content Publisher (Park Hudson International)   Atlanta, GA

 

·   Utilized HTML and CSS skills to integrate new / existing web content (including video transcripts) into proprietary content management tool, utilizing templates / components and web pages to publish daily to various WebMD Health Center network sites

·   Participated in Section 508 Compliance Education for the authoring of digital content

·   Software:  PageBuilder (proprietary CMS), Documentum, SharePoint, Outlook

 

May 2013 – Oct 2013IHG Lead / Global Content Developer / Project Coordinator (Principle Solutions)                 Atlanta, GA

 

·   Content authoring of landing pages for Web & Interactive Marketing (WIM) Department across 14 languages

·   Lead Content Developer responsible for project implementation tasks with team

·   Along with team members, created Quality Assurance process for Content Authoring

·   SEO implementation / participated in review of presented content for the various hotel brand websites

·   Software: Adobe AEM / CQ5.5, VPN access, ServiceNow, Outlook

 

Oct 2012 – May 2013Discovery Communications Front-End / Jr. Jira Admin (The Centrics Group)                 Atlanta, GA

 

·   Content implementation / code and template migration for various TV-Networks (Animal Planet, TLC and Discovery Fit & Health) within a hybrid proprietary Django / PHP framework environment - day-to-day Jira tickets and supporting special projects as needed

·   Projects: TwitterCards Implementation within TV-network sites (Animal Planet, TLC and Discovery Fit & Health), Schema.org research, page load metrics for executive management presentation

·   Jr. Jira Administration (backup to the Director of Front End Development)

·   Front end development liaison for Web Services department and Director of Front End Development

·   Participated in Atlassian University Training (Jira 5.0, 5.1 | Confluence 3.5, 4.0, 4.3 | Greenhopper 5.9, 6.0)

·   Software: VPN access (100% telecommute), Jira, Teamsite, ETB (Editorial Toolbox – proprietary CMS), Outlook, GIT (MacOS) access to development repositories and  staging / deployment environments, Gitorious, Jenkins

 

May 2010 – Oct 2012AT&T MOBILITY Web Content / Front-End (Epitec Group)                  Atlanta, GA

 

·   Content authoring / implementation for various brand websites - day-to-day Jira tickets and special project support

·   Experienced in testing online content in various browsers and publishing content files to tiered environments

·   Ensured that all XML / Flash based customer-facing content / templates are implemented correctly / efficiently per SLA timelines and according to Business Owner and QA standards – working in the Homepage, Uverse, Shop / Wireless, Cell Phones & Devices, iPhone promotions

·   GVP / Project Live (video) testing as needed for Rich Media department

·   Teamwork environment where coordination is essential to success

·   Effectively prioritized daily projects in a high-stress, deadline driven environment

·   Daily Jira workflow deployments to proprietary staging environments for transfer to various production servers (Manual approval, rejection, publication of static & dynamic content)

·   Software: Adobe CQ5, VPN access, Teamsite / Media Bin, Jira, Outlook,  proprietary software

 

Nov 2009 – May 2010NCI WordPress Front End Administrator / Developer           Lawrenceville, GA

 

·   WordPress content authoring, template modifications, troubleshooting

·   Community blog development for Digital Sherpa (apartments) web products within a MAC OS X / Linux server environment

·   Experience working in high-profile, high-volume web publishing environment

·   Ensured daily content update process for the public website and client site occurred efficiently and on time

·   Trained other employees on HTML / CSS skills

·   Technologies used daily: HTML, CSS, PHP / JavaScript scripts

·   Software: Wordpress, SharePoint, Jira, CyberDuck FTP, Dreamweaver, Photoshop, Logic Project Management

 

Apr 2008 – Dec 2008INTELLITRANS (TRANSCORE) Tier II Application Support          Atlanta, GA

 

·   First line support for domestic and international RFID railroad logistics clients and software developers using company’s proprietary software to ensure the highest level of quality

·   Provided support and troubleshooting of proprietary web-based applications (GVP, Roadrunner, MMTS, M2S, Rail Repair and Trainspotter) within a Help Desk atmosphere. Proprietary applications use LDAP.

·   Software: Active Directory, Mantis, SharePoint, SQL Server, VMware Infrastructure Client, Citrix Metaframe / Presentation Server farms

 

Jun 2007 – Apr 2008WIRELESS GENERATION Customer Care / Application Support                Atlanta, GA

 

·   Primary interface for technical education / support of proprietary web-based applications (mCLASS: DIBELS, IDEL, Reading 3D, Circle, TPRI, Tejas Lee) and hand held devices (Palm and Windows Mobile), to educators and reading specialists nationally within a Help Desk atmosphere

·   Participated in the testing of  company's proprietary software to ensure the highest level of quality

·   MCLASS Proprietary Software regional specialist for the following: RTI (Response To Intervention), Reading, and Free Reading applications

·   Regional Specialist for MAC OS X / Palm software installations

·   Software: Salesforce, FogBugz, proprietary software for tracking hand held syncs from end-user Palm device to server

 

Oct 2006 – Jun 2007SIGNUP4, LLC. Client Services / Application Support                               Atlanta, GA

 

·   Worked with proprietary content management system built on the .NET 2.0 / ASP platform

·   Reviewed requirements for testability and usability, consulted development staff with regards to system functionality

·   Application web-conference trainer for classes: Website Creation and Maintenance, Reporting and Event Payment.

·   Office Technical Support: rebuilt office computers as needed

·   Technologies / Software: HTML, CSS, JS scripts, Salesforce, Go To Meeting, WebEx, Dreamweaver 8, Smart FTP, SharePoint, Fogbugz

 

 

FREELANCE EXPERIENCE:

 

Dec 2008 – Nov 2009Freelance Web Project Manager / WordPress   Atlanta, GA

 

·   Freelance design / development specializing in WordPress content management usage for a variety of private clients

·   Technologies: HTML, CSS, PHP scripts, JavaScript scripts, FLV files - any technology needed for client projects

 

 

EDUCATION:

 

2014 - presentUdemy.com | Various Certificates of Completion achieved

 

2012 - presentLynda.com | Various Certificates of Completion achieved

 

2010WordCamp Atlanta | Savannah College of Art and Design (Atlanta, GA)

 

2006 - 2010Maryland Appointed Notary Public (Baltimore, MD)

 

2005 - 2007Maryland Insurance Producer (Baltimore, MD)

State Licensed in Property & Casualty Insurance

 

2001SMART IT TRAINING | A+ Certification (64 hands on training hours completed) (Baltimore, MD)

1990 - 1995University of Maryland Baltimore County (Baltimore, MD)

Major: Philosophy: Logic & Religion | Minor: Art History: 19th & 20th Centuries